Get in Touch
Have questions? Need help? We're here to support your creator journey.
Contact Methods
Email Support
Get help via email
support@adbridge.com
Live Chat
Chat with our team
Available 9 AM - 6 PM PST
Phone Support
Speak with an expert
(555) 123-4567
Office Location
Visit us in person
123 Creator Street
San Francisco, CA 94105
United States
Frequently Asked Questions
Find quick answers to common questions about AdBridge.
How do I get started as a business?
Sign up with Google, complete your business profile, and start browsing creators. Our AI will match you with relevant creators based on your industry and goals.
How do creators get paid?
Creators receive payment within 7 days of campaign completion. We charge a 5% commission on completed collaborations. Payments are processed securely through Stripe.
What types of content can creators offer?
Creators can offer various services including social media posts, stories, reels, reviews, tutorials, and full collaboration campaigns across platforms like Instagram, TikTok, YouTube, and Twitter.
How does the matching algorithm work?
Our AI considers factors like location, industry, audience demographics, content style, budget, and past performance to match businesses with the most suitable creators.
Can I cancel a campaign?
Campaigns can be cancelled before work begins. Once a creator starts working, cancellation terms depend on the specific agreement. Contact support for assistance with disputes.
Is there a minimum follower requirement for creators?
No minimum follower count required. We welcome creators of all sizes, from micro-influencers to established creators. Quality and engagement matter more than follower count.
Still Need Help?
Our support team is here to help you succeed. Don't hesitate to reach out with any questions.